Help + Support

Find answers to common questions or contact our support team.

How do I access my account?
Visit the login page and enter your email and password. If you don't have login credentials, contact your advisor to request access.
I forgot my password. What should I do?
Click Forgot Password on the login page. Enter your registered email address and a password reset link will be sent to your inbox.
I don't remember my account email.
Use our Forgot Email tool on the login page. Enter your name and phone number on file, and we'll help you locate your account.
How often are reports delivered?
Quarterly performance reports are generated automatically. You can also access real-time portfolio data through your secure client dashboard at any time.
How do I contact my advisor?
Reach out via email at office@ms-partnersgroup.com or visit our Find an Advisor page for regional contact details.

Still need help?

Contact our support team at office@ms-partnersgroup.com. We typically respond within one business day.